Pri and Mi offers a 15 Day return policy with store credit or exchange only for unused and unworn items that still have tag attached.
The customized items, charms, build a gift , are FINAL SALES ONLY and thus, cannot be exchanged or returned. Please follow these simple steps for Return/Exchange:
1.Keep all items with the invoice in a package and send it to Pri and Mi By JMTime, 235,Panchratna Building, 2nd Floor, Opera House,Mumbai -400004, India.
2. Please be sure that all items that are to be returned or exchanged must be unworn and in their orignal condition with all orignal tags and packaging tags from the Brand Intact.
Any items that were damaged during transit must also bear the tag for us to process the return .
3. Items that are damaged or altered once the brand tags are removed, may not be accepted and will be sent back to customer.
4. Email us for any queries, regarding the product exchange at firstname.lastname@example.org or Whatapp us at +91 9820680072 with Images of the product with brand packaging and tags.
5. If you want to schedule a return with us return charges will be applied.
6.Once the item is returned, we will provide the store credit in your account with us (if you have created one ).
Please Note : That the store credit can be used partially and your coupon code must be used all at once.
7. The entire Exchange/Return process will take 6-8 days to be completed.
8. We take the liability of the goods till it reaches your specified address.
Thereafter, the liabilty of any damage to the product is solely of the customer.
9. You can exchange an item purchased on priandmi.com